Privacy Policy
Last Updated: October 21, 2026
At Anncute Beauty Care, accessible at https://anncute.online/, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you when you visit our website, browse our products, create an account, place an order, or contact us.
By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent, we will request it separately.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Personal and contact information
- Name, email address, telephone number, and billing or shipping address.
- Information you provide when contacting our customer support team.
Order and transaction information
- Products purchased, order history, delivery details, and order-related communications.
- Payment status and transaction references. Payment card details may be handled directly by our payment service providers rather than stored by us.
Account information
- Username, account details, and information needed to maintain your customer account.
Technical and browsing information
- IP address, browser type, device information, pages visited, referral information, and website interaction data, where collected through necessary website functions, analytics, or other permitted technologies.
Marketing preferences
- Your newsletter subscription status and communication preferences, where you choose to provide them.
We aim to collect only the information reasonably necessary for the relevant purpose.
2. How We Use Your Information
We may use personal information to:
- Process and manage orders, payments, shipping, returns, and refunds.
- Create and maintain customer accounts.
- Respond to enquiries, complaints, and requests for assistance.
- Send order confirmations and essential service communications.
- Send promotional emails or offers where permitted by law and, where required, with your consent.
- Maintain website functionality, improve shopping experiences, and understand how visitors use our website.
- Detect suspicious transactions, prevent fraud, and protect our website.
- Meet applicable legal, accounting, tax, and regulatory obligations.
We do not intend to use personal information for purposes incompatible with those explained in this policy without an appropriate legal basis.
3. Legal Basis for Processing
Where the General Data Protection Regulation (GDPR) or similar laws apply, we process personal information under an appropriate legal basis, which may include:
- Contract: To process and fulfil your order or provide a service you request.
- Legal obligation: To meet applicable accounting, tax, consumer protection, or other legal requirements.
- Consent: To send certain marketing communications or use non-essential cookies and similar technologies when consent is required.
- Legitimate interests: To maintain website security, prevent fraud, respond to enquiries, and improve our services, where these interests do not override your rights and freedoms.
You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential shopping functions, remember preferences, maintain account sessions, measure website performance, or support advertising.
Cookies may include:
- Essential cookies: Necessary for core functions such as shopping carts, account access, and checkout.
- Preference cookies: Used to remember selected settings.
- Analytics cookies: Used to understand website traffic and improve performance, where enabled.
- Advertising cookies: Used to support relevant advertising or measure advertising effectiveness, where enabled and permitted.
Where required, we will request consent before setting non-essential cookies. You can manage your choices through the cookie settings available on our website, if provided, or through your browser settings. Disabling certain cookies may affect website functionality.
The specific cookies used depend on the technologies and services active on our website.
5. Sharing Your Information
We may share relevant information with trusted third parties when necessary to operate our business, including:
- Payment providers to process transactions securely.
- Shipping and fulfilment providers to deliver orders.
- Website hosting and technical providers to maintain our website.
- Analytics and marketing providers where the relevant services are enabled and their use is lawful.
- Professional advisers and public authorities where disclosure is necessary for legal compliance, dispute resolution, or the protection of rights.
These parties may process information according to their respective roles, contractual arrangements, and applicable privacy obligations.
We do not sell personal information to third parties in exchange for money. If applicable law treats certain advertising-related disclosures as a sale or sharing of personal information, we will provide the relevant notices and choices required by law.
6. International Data Transfers
Some service providers may process information in countries other than your country of residence. Where personal information is transferred internationally, we will use appropriate safeguards when required by applicable data protection law, such as an adequacy decision or approved contractual safeguards.
You may contact us for further information about applicable safeguards.
7. How Long We Retain Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.
For example:
- Order and transaction records may be retained for applicable accounting, tax, and legal periods.
- Customer account information may be retained while your account remains active and for a reasonable period afterward where necessary.
- Customer support correspondence may be retained until the enquiry is resolved and for an appropriate period afterward.
- Marketing information may be retained until you unsubscribe or withdraw consent, subject to any necessary suppression records.
- Cookie and analytics information is retained according to the relevant tool’s configuration and applicable requirements.
Retention periods depend on the type of information, the purpose of processing, and our legal obligations.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information.
- Correct inaccurate or incomplete information.
- Request deletion of your personal information.
- Request restriction of certain processing.
- Object to processing based on legitimate interests.
- Receive certain information in a portable format.
- Withdraw consent where processing relies on consent.
- Opt out of direct marketing.
- Lodge a complaint with your relevant data protection authority.
These rights are subject to applicable legal conditions and exceptions. We may need to verify your identity before fulfilling a request.
To exercise your rights, contact us at info.nilratan@gmail.com.
Where the GDPR applies, we generally respond to valid requests within one month, subject to lawful extensions and other applicable rules.
9. Email Marketing and Communications
If you subscribe to our newsletter, we may use your email address to send beauty-care updates, product information, offers, and promotional content, subject to applicable consent and marketing laws.
You can unsubscribe using the link in a marketing email or contact us directly. Even after unsubscribing, we may continue sending essential communications relating to an existing order or customer service request.
10. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We encourage you to use a strong password, protect your account credentials, and contact us if you suspect unauthorised activity involving your account.
11. Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
Those third parties operate under their own privacy policies and practices. We encourage you to review their policies before providing personal information. We are not responsible for the independent privacy practices of third-party websites, subject to applicable law.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children in circumstances where parental consent or other safeguards are required. If you believe a child has provided personal information to us unlawfully, please contact us so we can review the matter and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, services, technologies, or legal obligations.
The latest version will be published on this page with its updated date. Where required by law, we will provide additional notice or obtain consent for material changes.
14. Contact Us
If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us:
Website: https://anncute.online/
Email: info.nilratan@gmail.com
Contact page: https://anncute.online/contact-us/
Please include sufficient information for us to understand your request. We may request additional information when necessary to verify your identity.
Thank you for trusting Anncute Beauty Care. We value your privacy and aim to handle your personal information transparently and responsibly.